Frequently Asked Questions

• How do I apply for assistance?

  To qualify for co-pay assistance, you must:

  • Have a valid social security number and valid medical insurance with at least 50% coverage
  • Receive your treatment in the United States
  • Have a prescription for an FDA approved medication
  • Have income at or below 500% the Federal Poverty Level based on household size

   

  If you meet the above criteria, proceed to our application. Please have the following information available:

  • Patient ID, SSN, or campaign code
  • Patient date of birth
  • Patient diagnosis
  • Estimate of patient’s household income and household size

   

  Our Patient Care Navigators are available by phone at (877) 968-7233.

• How long is financial assistance provided?

  If approved for an open fund, Good Days will provide financial assistance for the full calendar year, or until funds are exhausted.

• How do I re-enroll for assistance?

  Good Days will mail out letters to those eligible to apply for assistance in the next calendar year. To reapply, patients or advocates can link to directly to this page. You can also call (877) 593-8409. Please have the following information available:

  • Patient ID, SSN, or campaign code
  • Patient date of birth
  • Patient diagnosis
  • Estimate of patient’s household income and household size
• Am I required to re-enroll for assistance if I was already approved this year?

  Patients approved during the first three quarters of the year (January-September) must re-apply to be considered for funding in the next calendar year. Patients that are approved during the last quarter of the year (October-December) do not have to re-apply and will be automatically enrolled for funding in the next calendar year. Please keep in mind that enrollment for the following calendar year does not guarantee funding availability.

• What is the purpose of the Applicant Declaration and Consent? Where can I find a paper copy of this form to review?

  The Applicant Declaration and Consent gives Good Days permission to communicate with your provider regarding your patient assistance for the purposes of payment and therapy management. The Applicant Declaration and Consent can be found here.

• How does Good Days verify my household income?

  Good Days will use a third-party credit monitoring service to electronically verify the patient household income and household size. As a soft-credit inquiry, this does not impact your credit score.

• For income verification, do I need to send you everything you have listed for documenting household income?

  No. If income verification is required, you must send ONE of the approved documents listed as proof of income. Please send the document(s) that accurately reflect the income for the household.

• When and how will I know the status of a re-enrollment request?

  Upon a successful request for re-enrollment, the patient’s eligibility status will immediately be reflected in the Good Days portal. If additional information or action is required, the applicant and/or patient will be notified.

• If I order my medication prior to funding being available, will Good Days reimburse me for the amount I paid?

  No. Good Days can only begin assistance after funding has been awarded. If medication is purchased prior to funding availability, we will not be able to reimburse the patient for the out-of-pocket cost.

• How can I tell if my insurance is a Medicare plan?

  If a patient is enrolled in a Medicare plan, the insurance card will list “Medicare” or display the Medicare emblem.

• Am I still eligible for a Medicare-only co-pay assistance program if I have both Medicare and a commercial insurance plan?

  Yes. Patients applying for a Medicare-only co-pay assistance program must have some form of Medicare coverage. Supplemental commercial insurance plans are permitted in conjunction with Medicare coverage.

• Is Good Days a charity?

  Yes. Good Days is an independent 501(c)(3) non-profit organization and meets all standards and regulations governing the healthcare industry.